Terms and conditions
Terms & Conditions, Privacy & Refunds
TL;DR (Quick Summary)
1) Eligibility & Accounts
You must be 18+ (or your local age of majority) and able to enter a binding agreement. Keep your account info accurate and your credentials private. We may suspend/terminate accounts for fraud, misuse, or Terms violations.
Creating multiple accounts to bypass limits is not allowed.
2) What We Provide (Education & Software)
Education: Courses, live/recorded sessions, and materials on international & national markets. They’re educational only—not investment advice and no performance guarantees.
Software: Tools/platforms to assist traders, provided under an EULA, licensed (not sold) and delivered “as-is”. Use ethically and in line with applicable laws/exchange rules.
3) Payments, Pricing & Taxes
| Method | Details |
|---|---|
| Cards | Visa & MasterCard via PCI-DSS compliant gateways. We don’t store full card numbers. |
| Billing | One-time, subscriptions (monthly/annual), or installments as shown at checkout. |
| Currency | INR (your issuer may apply conversion fees for international cards). |
| Taxes | Applicable taxes added at checkout; you’re responsible for duties/levies. |
By submitting card details, you authorize charges (and recurring charges for subscriptions). Failed payments may suspend access until resolved.
4) Refunds & Cancellations (Summary)
- Courses: 14-day cooling-off from purchase if you’ve used ≤10% of content. No refunds after that, except for unresolved technical issues or misrepresentation (case-by-case).
- Software: Generally non-refundable due to digital/licensing nature. Defect refunds considered if we can’t resolve within 30 days. EU cooling-off may apply unless you waived by accessing/downloading.
- Subscriptions: Cancel anytime; access remains until period end. No prorated refunds.
Disputes/chargebacks: Please contact support@capitalconverter.com first; we’ll work to resolve quickly.
5) Intellectual Property & Fair Use
All course materials, site content, logos, and software are protected. You get a limited, non-transferable license for personal, non-commercial educational use. Don’t copy, redistribute, reverse-engineer, or scrape without written consent.
User posts remain yours, but you grant us a license to use/display them on the platform.
6) Disclaimers & Liability
Services are provided “AS IS”. We don’t warrant profits, accuracy, or uninterrupted availability. Markets are volatile; you are responsible for your decisions.
Limitation: To the extent allowed by law, our total liability is capped at the fees you paid in the last 12 months for the affected service.
7) Law, Disputes & Termination
- Governing law: State of Punjab, India; venue: courts of Mohali, Punjab.
- Disputes: Start with support@capitalconverter.com. We may require mediation/arbitration before court.
- Termination: We may suspend/terminate for violations or non-payment; you may close your account anytime.
8) Privacy (GDPR/CCPA Aligned)
We collect necessary data to run your account, deliver courses/software, process payments, and improve services. Processors (e.g., payment, hosting, analytics) are vetted and bound by contract.
- Your rights: access, rectify, delete, restrict, portability, object, and withdraw consent (where applicable).
- Security: TLS/SSL, access controls, PCI-DSS for payments. No system is 100% secure—but we take industry-standard measures.
- International transfers: safeguarded via SCCs/adequacy mechanisms where required.
- Marketing: opt-in only; unsubscribe anytime. Transactional emails still apply.
9) Refund Policy (Full Details)
Courses: 14-day cooling-off from purchase if you’ve accessed ≤10% of content. After that, refunds are not provided except for unresolved platform issues or material misrepresentation (case-by-case). Live webinars you attended and marked non-refundable promos are excluded unless law requires otherwise.
Software: Non-refundable due to digital nature. If a critical defect can’t be fixed within 30 days, a refund may be considered. EU residents retain statutory cooling-off unless waived by accessing/downloading.
Subscriptions: Cancel anytime via your account or email; access continues to period end; no pro-rata refunds.
How to request: email accounts@capitalconverter.com (or support@capitalconverter.com) with name, order ID, reason, and proof of purchase. We aim to respond within 7–10 business days; bank timelines for crediting refunds are typically 5–15 business days.
10) Visa & MasterCard Specifics
- We comply with scheme rules; display marks; don’t surcharge card payments.
- Authorization covers recurring subscription charges you opt into.
- Card data is tokenized/encrypted by our gateway (PCI-DSS compliant).
- Currency is INR; your issuer handles conversions/fees.
- Suspected fraud → we may decline transactions and notify authorities.
11) Contact & Notices
Terms/Privacy/Refund questions: support@capitalconverter.com
Billing/Refund requests: accounts@capitalconverter.com
Phone: +91-160-451-0914 • Mobile: +91-770-786-7588
We post updates here with a new effective date. Continued use = acceptance of changes.
